01 // Detail Profil
Full-Stack Stack
Laravel Framework, Vue.js, PHP OOP, JavaScript Core, Tailwind CSS, Alpine.js.
Data Infrastructure
MySQL Relational Schemas, Database Optimization, Hardware Scan API Sync, Data Collection & Consolidation Systems.
IT Governance
SLA Metrics Formulation, Helpdesk System Incident Tracking, Team Leadership, Operational Uptime Audits.
Credentials
S1 Teknik Informatika (IPK 3.59), Sertifikasi BNSP Programming, cPanel Professional Exam, English C2 Mastery.
02 // Rekam Jejak
Paid Internship
IT Ops & Developer
PT Pelindo Daya Sejahtera — Surabaya, Indonesia
- — SKA PDS (Cleanliness Checklist): Developed a cleanliness performance monitoring application to evaluate the performance of 1000+ Outsourced Personnel (TAD) spread nationally.
- — Laporbersih: Digitalized monthly cleanliness reports from physical format from Java Sub-Regional users into a web format, saving printing costs and accelerating data consolidation at the end of every month.
- — IT Planning & SLA: Formulated the company's IT service success index, successfully maintained service uptime above 99.8%, and met Service Level Agreement (SLA) targets for audit requirements.
- — IT Call Center and Helpdesk Coordinator: Led a Call Center team of 4 agents, handling an average of 500+ helpdesk complaint/assistance tickets per week with a user satisfaction rate reaching 90% and SLAs fulfilled.
Freelance Project-Based
Independent IT & Web Developer
Independent — Surabaya, Indonesia
- — Point of Sale (POS) System: Developed a web-based Point of Sale application to assist transaction processes, product management, and sales recording, thereby accelerating operational processes and facilitating the monitoring of client sales data.
- — Clinic Inventory System: Built a web-based inventory application to assist with stock management, item data collection, and clinic inventory monitoring in a more structured manner, thereby increasing data management efficiency and minimizing recording errors.
Jul 2024 — Nov 2024
Internship
IT Web Developer Intern
PT Pelindo Daya Sejahtera — Surabaya, Indonesia
- — Marketing Complaint Report Application: Developed a web-based reporting system that facilitates more than 100+ user companies under PT Pelindo Daya Sejahtera, accelerating the complaint handling process by up to 80%.
- — PDS IT Inventory: Built an IT inventory data collection system to manage over 150+ assets precisely, cutting monthly recapitulation time from 1 day to just 2 hours.
- — AMANPAK (Security Logbook): Designed a digital security logbook application that eliminated 100% of physical logbook usage, successfully implemented massively across 100+ user branches/companies throughout Indonesia.
2021 — 2025
Higher Education
Universitas Ciputra Surabaya — Surabaya, Indonesia
03 // Portofolio Produksi
Monitoring App
Live / National
SKA PDS (Cleanliness Checklist)
Laravel
Tailwind CSS
MySQL
Vue.js
Alpine.js
Reporting Stack
Production Code
Laporbersih
Laravel
Tailwind CSS
MySQL
Vue.js
Alpine.js
Commercial Retail
Freelance Contract
Point of Sale (POS) System
Laravel
Tailwind CSS
MySQL
Vue.js
Alpine.js
Medical Logistik
Freelance Project
Clinic Inventory System
Laravel
Tailwind CSS
MySQL
Vue.js
Alpine.js
Client Interface
Intern Project
Marketing Complaint Report Application
Laravel
Tailwind CSS
MySQL
Vue.js
Alpine.js
Repository
Internal Project
Asset Management
Internal System
PDS IT Inventory
Laravel
Tailwind CSS
MySQL
Vue.js
Alpine.js
Enterprise Core
Live / Nationwide
AMANPAK (Security Logbook)
Laravel
Tailwind CSS
MySQL
Vue.js
Alpine.js